Terms & Conditions
Last updated: 4/6/2026
1. Agreement to Terms
By accessing or using Big Open Box services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.
2. Services
Big Open Box provides IT consultancy, mobile app development, cloud migration, and related technology services. We reserve the right to modify, suspend, or discontinue any service at any time without notice.
3. Project Scope & Deliverables
All projects will be defined through a Statement of Work (SOW) or project agreement that outlines:
- Project scope and deliverables
- Timeline and milestones
- Payment terms and schedule
- Acceptance criteria
4. Payment Terms
Payment terms will be specified in the project agreement. Generally:
- An initial deposit may be required to commence work
- Milestone payments as outlined in the SOW
- Final payment upon project completion and acceptance
- Late payments may incur interest charges
5. Intellectual Property
Upon full payment, clients receive ownership of custom-developed deliverables. However:
- Big Open Box retains rights to pre-existing tools, frameworks, and methodologies
- Third-party licenses and components remain subject to their respective terms
- We may showcase completed projects in our portfolio unless otherwise agreed
6. Confidentiality
We respect client confidentiality and will not disclose proprietary information without consent. Both parties agree to maintain confidentiality of sensitive business information shared during the engagement.
7. Warranties & Disclaimers
We warrant that services will be performed in a professional manner. However:
- Services are provided "as is" without warranties of any kind
- We do not guarantee specific business outcomes or results
- Bug fixes and support are provided as specified in the project agreement
8. Limitation of Liability
Big Open Box shall not be liable for any indirect, incidental, special, or consequential damages. Our total liability shall not exceed the amount paid for the specific service in question.
9. Termination
Either party may terminate the agreement with written notice. Upon termination:
- Client pays for work completed to date
- Big Open Box delivers all completed work
- Confidentiality obligations continue
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of modified terms.
11. Governing Law
These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Information
For questions about these Terms & Conditions, please contact us at:
Email: [email protected]